Privacy Policy

Topics

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback via message boards or email.
• Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from third-party systems.

How will we use your data?

Our Company collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on products and services.

We may also share your data with credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Your data is stored on servers within the European Economic Area (EEA). In some cases, data may be transferred outside the EEA.
By submitting your data, you agree to this transfer. We take all reasonable steps to ensure your data is secure and compliant with GDPR.

We retain your data only as long as necessary. Invoice data is kept for at least 6 years under UK law. In rare cases where backups are restored,
we will ensure deleted data is removed within 180 days.

Marketing

Our Company may send you information about products and services we think you may like, including those of partner companies.

You can opt out at any time.

To stop receiving marketing communications, email:
office@surebuildhomes.com
or write to:
7-8 Portmill Lane, Hitchin, Hertfordshire, SG5 1DJ.

Your Data Protection Rights

You are entitled to the following rights:

• Access: Request copies of your data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data.
• Restrict Processing: Limit how your data is used.
• Object to Processing: Object to certain uses of your data.
• Data Portability: Transfer your data to another organisation.

To exercise your rights, email:
office@surebuildhomes.com
or write to the address above.

Cookies

Cookies are small text files stored on your device to collect standard internet log information and visitor behaviour data.
For more information, visit allaboutcookies.org.

How do we use cookies?

• Understanding how you use our website
• Recognising you when you return

Types of Cookies We Use

• Functionality: Remember preferences like language and location.
• Advertising: Track browsing to show relevant ads and share limited data with partners.

How to Manage Cookies

You can disable cookies in your browser settings. However, some features may not function properly as a result.

Privacy Policies of Other Websites

Our website may contain links to other websites. Our privacy policy applies only to our website.

Changes to This Policy

We review this policy regularly. Last updated: 31st July 2019.

Contact Us

Email: office@surebuildhomes.com
Address: 7-8 Portmill Lane, Hitchin, Hertfordshire, SG5 1DJ

Contact the Appropriate Authority

If you have concerns, contact the Information Commissioner’s Office (ICO):
Helpline: 0303 123 1113
Website: ico.org.uk